Administrator

Soeben bekam ich eine Nachricht vom Hersteller

Sehr geehrte Damen und Herren,

seit der Einführung der black Windgeneratoren, wurden von der Firma preVent GmbH
mehrere 1000 Windmaster und Soladin Netzeinspeisewechselrichter verkauft.
Die meisten Geräte sind mit den Windgeneratoren der black Serie verkauft worden,
daher bitte ich in diesem Forum zu veröffentlichen, dass der Hersteller, die Firma
Mastervolt, eine Rückrufaktion für verschiedene Serien des Netzeinspeisewechselrichter
Soladin 600 und Windmaster veranlasst hat.

Als Hauptlieferant für dieses Produkt in Deutschland, sind wir bemüht die betroffenen
Kunden darüber zu informieren, jedoch ist das leider nicht immer möglich, daher wollen
wir in diesem Forum die Möglichkeit nutzen die Kunden zu informieren. Welche
Netzeinspeisewechselrichter von dem Rückruf betroffen sind und nähere Einzelheiten,
finden Sie unter dem folgenden Link von Mastervolt:

Please select your country Bitte auf Deutschland klicken

http://202.176.208.169/recall/%28S%28lpg...andingPage.aspx

Mir bleibt es nur zu bedauern, wenn Ihnen dadurch Unannehmlichkeiten entstehen, aber
die Sicherheit sollte in diesem Fall Vorrang haben.


Mit freundlichen Grüßen, with best regards,


Christoph Stengel

preVent GmbH
Taunusstrasse 24a
63694 Limeshain/Himbach
Deutschland / Germany

Administrator

Dear Sir or Madam,

Mastervolt has detected a fabrication defect at a small amount of the above mentioned grid inverters. This concerns grid inverters which were

produced between May 2006 and September 2008.


These grid inverters contain a spare part, which does not conform to production requirements. Under some circumstances, this spare part can fail and temperature

could increase up to an inacceptable level. It cannot be excluded that this could cause a security risk (fire danger). Customers´ security is highest priority for Mastervolt, that is why

Mastervolt has decided to replace these inverters as soon as possible without any additional cost for the customers.


What should you do now?

If you have got the grid inverter model „Soladin 600“ or „Windmaster 500“ / „Soladin Wind 500“, you should check the serial number of your grid inverter.

The versions including the defect spare part have got a serial number, which starts with the following two numbers: U5, U6, U7, U8, U9, UO, UN, UD, V1, V3, V2, V3, V4, V5, V6, V7, V8, V9, VO, VN, VD, W1, W2, W3, W4, W5, W6, W7, W8, W9.



If you have got one of these serial numbers on your grid inverter, please put it out of action and contact us. We, preVent GmbH, will manage the replacement for our customers.



The replacement will start like the following: you give us your complete address, the quantity of the concerned inverters and the serial number(s).

Then you will get a new inverter and an invoice. When the new inverter is delivered to you, there will be a return note included in the parcel. After receiving it, please send us the concerned defect inverter back to us together with this return note. As soon as this defect inverters arrives at our company, we will credit the invoice.



We are very sorry for this trouble, if you have further questions concerning the replacement, please feel free to contact us.



If you have not bought a Soladin or Windmaster inverter at our company, you have been put into our mailing list wrongly and we would like to apologize.

If you like to get informed about product news and cheap prices, you can subscribe for our newsletter at the following link: http://www.prevent-germany.com/newsletter.html



www.preVent-germany.com



with best regards,





Christoph Stengel
preVent GmbH

Taunusstrasse 24a

63694 Limeshain/Himbach

Deutschland / Germany




_______________

Beste Grüße Hermann